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Refund policy

At Coin Co., INC dba AH Card Co, we strive to ensure that every customer is satisfied with their purchase. However, due to the nature of our products and our commitment to maintaining the highest standards of quality, we have implemented a strict No Returns Policy.

Policy Details:

  1. No Returns or Exchanges:

    • All sales are final. We do not accept returns, exchanges, or refunds for any products purchased from our store or website.
  2. Product Description and Quality:

    • We make every effort to accurately describe and photograph our products on our website. If you have any questions about a product before making a purchase, please contact us for more information. We encourage you to review product details thoroughly before purchasing.
  3. Defective or Damaged Goods:

    • If you receive a product that is defective or damaged upon arrival, please contact us within 48 hours of receipt. We will review each case individually and may offer a replacement or repair if the product is found to be defective.
  4. Order Accuracy:

    • It is the responsibility of the customer to verify the accuracy of their order before completing the purchase. If you notice any errors in your order confirmation, please notify us immediately. We will make every effort to correct any mistakes prior to shipping.
  5. Customer Responsibility:

    • Customers are responsible for ensuring that they are making informed decisions when purchasing from our store. We encourage you to ask questions and seek additional information if needed before finalizing your purchase.
  6. Contact Information:

    • For any concerns regarding defective or damaged goods, please contact our customer service team at [insert contact information].

Policy Amendments:

We reserve the right to amend this policy at any time. Any changes to the policy will be communicated through our website or other appropriate channels.

Thank you for your understanding and cooperation.

Cancellation Policy
Coin Co., INC dba AHCardCo – Shopify Store

We understand that plans can change. However, once an order is placed through our Shopify store, it immediately begins processing. Please review the following terms regarding order cancellations:

Cancelling an Order:

  • Orders may be cancelled before they are shipped. If you need to request a cancellation, please contact us immediately at [insert support email].

  • All cancelled orders are subject to a 10% restocking fee, deducted from your refund. This fee covers payment processing, handling, and administrative costs.

Important Reminders:

  • Once your order has been fulfilled or marked as shipped, it is no longer eligible for cancellation.

  • The 10% restocking fee applies to all cancelled orders, regardless of reason, including accidental purchases or changes of mind.

  • By completing your purchase on our Shopify store, you agree to this cancellation policy in full.

We appreciate your understanding as we work to provide efficient, fair, and transparent service to all customers.